Privacy Policy

Privacy

We value our web site users and their access to the services offered here, and we know their privacy is important. Accordingly, we have implemented this Privacy Policy to inform you of the information that we collect from you, how we collect it, and what we do with it. By using this web site you are accepting the practices described in this Privacy Policy.

How and when we collect information:

We collect "personal" information from you only when you provide it to us. For example, if you purchase our products, we collect your name, mailing address, telephone number, credit card number and email address. Additionally, if you submit an entry for “Design a Tee”, we will collect your name and email address.

What we do with your information:

We are committed to protecting your privacy. Under no circumstances do we rent, trade or share your e-mail address with any other company for their marketing purposes without your consent. We use your personal information for internal purposes such as processing and keeping you informed of your order. You may, from time to time, receive information from us about new features, new services and special offers we think you'll find valuable.

The personal information that you give us is used to process and fulfill your order or request. We also use your personal information for our own internal purposes, such as providing customer support, or for maintaining, evaluating and improving our web site.

We partner with one or more credit card processing companies to assist us in processing your payment. However, those companies do not retain, share, store, or use personally identifiable information for any secondary purposes. The information you provide us is used for processing and fulfilling your order and contacting you if we have problems processing your order.

Privacy Policy Effective Date: November, 2009.

Return Policy

Returns

To return an item to New Blood Fight Gear, you must fill out the Return/Exchange Form on the back of the Packing Slip that came with your shipment. Products must be returned within 14 days of purchase, and require New Blood Fight Gear corporate approval for financial reimbursement. Items obviously worn will not be refunded or exchanged.

If one of our products has a manufacturer's flaw, or other problem, fill out the Return/Exchange Form on the back of the Packing Slip.

NOTE: A Return/Exchange Form must accompany all returns.

Please use UPS Ground for the shipment of all returns, and insure your package for the cost of the item. We do not issue credits or refunds for return shipping costs. If you choose to exchange one item for another, you will be charged for the re-shipping fees. Please email us at info@newbloodfightgear.com with any questions or concerns regarding your return or exchange. Thank you.

MAIL YOUR RETURN/EXCHANGE TO:

New Blood Fight Gear, LLC
437 West Roscoe
Chicago, IL 60657-3649

Shipping Policy

Shipping

Most in-stock, U.S. orders will ship in 3-5 days, Monday through Friday. Orders placed on holidays or weekends are processed the next business day. Orders ship from our warehouse in Chicago, Illinois. If items in your order are out of stock, we will notify you by e-mail. Most backorders ship within 2 weeks.

All Standard and Express shipments are made through UPS, and prices will be calculated in the shopping cart based on weight and delivery location for each individual product.

International shipping rates are available. If additional charges apply, we will notify you.